Return Policy

Thank you for shopping at Ligias AutoParts. We appreciate your trust in our products. Our return policy is designed to ensure a smooth and straightforward process for returns and exchanges.

Definitions

1. Eligibility for Returns — Items must be unused, in the same condition as received, and in their original packaging. Returns must be initiated within 30 days of the purchase date.
2. Return Process — To initiate a return, please contact our customer service team at [your contact information] to obtain a Return Merchandise Authorization (RMA) number. Clearly mark the RMA number on the outside of the package. Ship the item(s) to the address provided with the RMA number.
3. Non Returnable Items — Some items are non-returnable, including: Used or installed parts Items without original packaging Special order or custom items
4. Refund Process — Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within [X] business days.
5. Exchanges — If you need to exchange an item for a different one, please contact us to arrange the exchange. Exchanges are subject to product availability.
6. Shipping Costs — Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
7. Damaged Items — If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.
8. Cancellations — If you wish to cancel an order, please contact us within 24 hours. Once the order has been processed, it cannot be canceled.

For information about how to contact us, please visit our contact page.